ISSA CMI
Get Certified with ISSA CMI Certification!

See our schedule for upcoming classes here
To register call our office today (404) 691-8422, email marketing@southeastlink.com, or notify your sales consultant.
General Safety – 05/16/2019*
How to perform custodial jobs safely and help keep others in the facility safe. The topics covered include:
- Properly handling and diluting cleaning chemicals
- Fire prevention
- Safely working with powered equipment
- Safe stepladder use
- Preventing slips, trips, and falls
- Personal protective equipment
- What to do in case of an emergency
Hazard Communication – 6/13/2019*
Understanding chemical labels and Safety Data Sheets (SDS).
Customer Service – 6/13/2019*
Teaches the basics of customer service tailored to cleaning staff. Topics covered include:
- How to look and act like a professional
- Interacting with building occupants
- Understanding and meeting customer needs
- Properly addressing customer complaints
Carpet Care – 7/25/2019*
Step-by-step instructions for cleaning and extending the life of carpet. The processes taught include:
- Vacuuming
- Spotting
- Interim cleaning with a cylindrical brush machine
- Restorative cleaning with a carpet extractor
- Rotary shampooing to salvage extremely soiled carpet
General Cleaning – 8/15/2019*
How to safely and effectively complete the most common cleaning tasks, including:
- Disinfecting
- Odor prevention and elimination
- Sweeping and mopping
- Dusting
- Emptying trash
- Vacuuming
- How to clean specific surface types, such as glass and stainless steel
Restroom Care – 9/12/2018*
An easy step-by-step process for cleaning, disinfecting, and maintaining restrooms.
Hard Floor – 10/17/2019*
Step-by-step processes to keep hard floors looking their best while lessening the frequency of stripping the floors. The topics covered include:
- Proper use of matting
- Daily floor maintenance
- Spray buffing and burnishing
- Top scrubbing
- Stripping finish
- Applying finish
*Please be advised this schedule may be subject to change.